How do I...
Obtain Telephone Advice?

If you wish to speak to your doctor on the telephone, ask the receptionist and she will advise you of the most convenient time to ring so that the surgery consultations are not disturbed. The best time is usually between 11.00 and 11.30am.

In the interest of security, phone calls may be recorded.

How do I...
Obtain A Home Visit?

If you are too ill to attend surgery, a doctor will visit you at home. Please try to telephone between 8.30 and 10.00am if possible (late calls may result in a long delay in visiting). If you can get to the medical centre this helps us and you, as we have better facilities here for examination and treatment.

How do I...
Obtain Test Results?

Please telephone or call after 3.00pm to confirm that results of blood tests, x-rays etc have been received. Give your full name, address and the date on which the test was carried out. Allow five working days before making enquiries. Some tests may take longer. Results of tests asked for by hospital doctors are returned to the hospital directly.